01
HIPAA-compliant testimonial workflows
Patient testimonials, identifiable before-and-after imagery, and case-study material require written authorization under 45 CFR §164.508 — specific information disclosed, recipient, purpose, expiration, revocation rights. We design the authorization mechanics, the case-study path under the §164.501 marketing exception, and the separately-scoped consent flow for before-and-after imagery in dermatology and plastic surgery contexts.
- §164.508 written-authorization templates per state overlay
- Case-study consent path distinct from text-testimonial consent
- Before-and-after-imagery consent scoped per §164.508 specificity
02
MedicalBusiness and Physician schema
JSON-LD per Google's documented recommendation. The facility uses MedicalBusiness or the appropriate subtype; individual practitioners use Physician, chained via employee, member, worksFor, and location. sameAs resolves each physician to NPI registry, state medical board, and ABMS verification — the load-bearing entity-graph signal Google's medical-content classifier reads.
- MedicalBusiness subtype selection per practice shape
- usNPI, hospitalAffiliation, healthPlanNetworkId population
- Physician.sameAs chains to NPPES + state board + ABMS
03
GBP medical sub-category strategy
Google Business Profile categories drive local-pack query coverage. The medical sub-categories — Doctor, Cardiologist, Dermatologist, Plastic surgeon, and adjacent — interact differently than generic LocalBusiness categories. Multi-location practices require one GBP per practicing location with the attending physician as designated owner, not a single brand-level profile.
- Sub-category selection per specialty + procedure mix
- Multi-location architecture with physician-as-owner pattern
- Service area and procedure-attribute population
04
Reviews System medical-content compliance
Google's Reviews System 2023+ framework evaluates first-party editorial content — physician-authored recommendations, comparisons, and analyses — against medical reviewer signals. The framework explicitly does not evaluate third-party patient testimonials. Author bylines surface ABMS board-certification status; topic alignment to the physician's certified specialty is the threshold-escalation lever for cardiology, oncology, and other strict-evaluation territories.
- Author-byline surfacing of ABMS certification status
- Topic-to-specialty alignment per Reviews System framework
- PubMed-cited primary literature in references, not summaries